Privacy Policy
Last updated: June 20, 2026
Wheeler Heating & Air Conditioning, Inc. ("we," "us," "our") respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.
Information we collect
- Information you provide — your name, phone number, email, service address, and details about your heating and cooling needs when you call, book, or submit our contact form.
- Information collected automatically — basic usage and device data (pages viewed, browser type) via cookies and analytics.
How we use your information
- Schedule and provide HVAC services and respond to your requests.
- Send appointment, service, and follow-up communications.
- Improve our website and operations, and comply with the law.
How we share information
We do not sell your information. We share it only with service providers that help us run our business (such as website hosting, scheduling, and communication tools) and as required by law.
Your choices
You may request access to, correction of, or deletion of your information, and you can opt out of marketing messages at any time (reply STOP to texts, or use the unsubscribe link in emails).
Data retention & security
We keep your information only as long as needed to serve you or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure.
Contact us
Questions about your privacy? Call 502-935-8151 or email wheeler1hvac@gmail.com.
Wheeler Heating & Air Conditioning, Inc., 2205 Lancashire Ave, Louisville, KY 40205.